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Terms of Use

1. Application of Conditions of Use
The present Conditions of Use detailed below determine the contractual relations between any user user of the SOVLOV store site and the company SOVLOV, Volvos for parts, Unipessoal, LDA. The general conditions of sale are the only applicable and supersede all other conditions, except prior agreement, expressed and in writing. We believe that by validating an order, the customer is automatically accepting our general conditions of sale.

2. Rates and discounts
The products sold by SOVLOV are presented with prices in Euros. SOVLOV reserves the right to modify its tariffs at any time, in compliance with the regulations in force.
Store promotions can be modified or canceled at any time.
SOVLOV may, under certain circumstances, award discount invoices. Discount vouchers can not be combined with other promotions running on the online store.
The coupons are personal and non-transferable, that is, they must be exclusively used by the entity to which they were assigned.

3. Terms of payment
Except for special conditions that must be the object of a written agreement, SOVLOV's payment terms are by Bank Transfer
Only after sending the proof of transfer will the application be processed.

4. Availability of products
Once the ordered product is available the customer is informed that it will be shipped.

5. Shipping - Delivery - Delivery Charges
SOVLOV indicates the best means of dispatching the products according to the delivery address.
For information on shipping costs see the Shipping and Returns area.

6. Complaints
If the products received do not comply with the invoice, the Customer shall notify SOVLOV immediately or at the latest within three (3) days of receipt of the order. A copy of the invoice must be sent with your complaint.
No claim will be accepted if the above conditions are not met.

7. Returns
Returns are not accepted.

8. Warranty
The products marketed NEW by SOVLOV benefit from the guarantee of the respective manufacturer, which varies between 1 year (companies) and 2 years (End customer).
Used Products has a limited warranty.
The warranty does not apply to the resolution of problems caused by external causes (eg accident, shock, lightning, power outage ...), or installation not in accordance with the manufacturer's specifications, of use harmful to the good conservation of the product. equipment, the use of mismatched peripherals, accessories or consumables.
Warranties on products marketed by SOVLOV do not cover consumables or misuse.

9. Conditions allowing you to benefit from a payment No Fees / No VAT
If your company is established in a European Union country (except Portugal) and if you provide us with a valid intra-Community taxpayer tax number issued by the European Union country where your company is established, you will be exempt from VAT on the total your order.
This valid intra-Community taxpayer tax number is issued by the competent tax authorities and you must acknowledge and accept the conditions shown below:
- declares and guarantees that the intra-Community VAT number which it supplies to SOVLOV corresponds to its business and that it is established in a country of the European Union;
- SOVLOV reserves the right to request confirmation of the validity of the information
- SOVLOV will cancel the order if the tax number provided proves to be invalid or if the requested documents are not provided.

10. Account opening SOVLOV
Purchases on the site are reserved for customers who have previously opened an account providing the data requested under the rules of the terms of privacy.